Privacy policy
Last updated: September 2026
At Shree Shyam Enterprises, we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit or make a purchase from our website, how we use it, and the choices available to you.
Information We Collect
When you browse our website, place an order, contact us, or interact with our store, we may collect information such as your name, phone number, email address, billing and shipping address, order and transaction details, and information you choose to provide when contacting us.
We may also automatically collect certain technical information about how you access and use our website, such as your device type, browser, IP address, and interactions with the website.
How We Use Your Information
We may use the information we collect to:
- Process, confirm and fulfil your orders
- Arrange shipping and delivery
- Communicate with you regarding your order or enquiry
- Provide customer support
- Improve our website, products and shopping experience
- Detect or prevent fraudulent or suspicious activity
- Comply with applicable legal and regulatory requirements
- Send promotional communications where you have chosen to receive them
Payments
Payments made through our website are processed through the payment methods and payment providers available at checkout. Shree Shyam Enterprises does not directly store complete payment card details.
Payment providers may collect and process information according to their own privacy policies and security practices.
Sharing Your Information
We may share personal information with trusted third parties where necessary to operate our store and provide our services. This may include Shopify, payment providers, delivery and logistics partners, technology providers and other service providers that assist us with running our business.
We do not sell your personal information.
Information may also be disclosed where required by applicable law, regulation, legal process or governmental request.
Shopify
Our online store is hosted on Shopify. Shopify provides the ecommerce platform that allows us to offer our products and services online.
Information submitted through our store may therefore be processed by Shopify in accordance with its own privacy practices.
Cookies
Our website may use cookies and similar technologies to help the website function correctly, remember preferences, understand how visitors use the website and improve the overall shopping experience.
Some cookies may also be placed by third-party services used by our store. You may be able to manage or disable cookies through your browser settings, although doing so may affect certain website features.
Marketing Communications
If you choose to receive marketing communications from us, we may use the contact information you provide to share product updates, offers or other relevant information.
You can opt out of marketing communications at any time using the unsubscribe option provided in the communication, where available, or by contacting us.
Data Retention & Security
We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, including processing orders, maintaining business records and meeting legal or regulatory obligations.
We take reasonable measures to protect the personal information we handle. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Your Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access to or correction of certain information we hold about you.
To make a privacy-related request, please contact us using the details below. We may need to verify your identity before completing certain requests.
Third-Party Links
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content or security of those third-party websites. We recommend reviewing their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, services or applicable requirements. Any updated version will be published on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Shree Shyam Enterprises
Phone / WhatsApp: +91 9876800801 , +91 9878500801
Address: SCO 3, Opp. Hi Care Hospital Basant Avenue, Ludhiana, Punjab 141013